Introduction
Sbit: Image SEO Booster ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify app.
Information We Collect
Shop Information
- Shop domain name and Shopify store information
- Access tokens provided by Shopify for app functionality
- Shop settings and preferences (meta tag configurations, broken link redirect settings)
- Plan and subscription information
Usage Data
- Activity logs of image processing operations (compression, WebP conversion, ALT text management)
- Speed test results and performance data
- App usage statistics
Product and Content Data
- Product images processed through our app
- Image metadata and optimization results
- SEO-related content (ALT text, meta tags)
Contact Information (if provided)
- Email address
- Name
- Message content (if you contact us through the app)
How We Use Your Information
We use the collected information for the following purposes:
- App Functionality: To provide image optimization, SEO management, and broken link redirection services
- Service Delivery: To process and optimize your product images, manage meta tags, and handle broken links
- Performance Monitoring: To track app usage and maintain service quality
- Customer Support: To respond to your inquiries and provide technical support
- Compliance: To comply with legal obligations and Shopify's requirements
Data Storage and Security
- All data is stored securely using industry-standard encryption
- Access tokens are encrypted and stored securely
- Shop data is stored in secure databases
- Activity logs are retained for operational and compliance purposes
- We implement appropriate technical and organizational measures to protect your data
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share data only in the following circumstances:
- Shopify: Your data is shared with Shopify as necessary to provide app services
- Service Providers: We may use third-party services for hosting, analytics, and image processing (these providers are bound by confidentiality agreements)
- Legal Requirements: We may disclose data if required by law or to protect our rights
Your Rights
As a merchant using our app, you have the right to:
- Access: Request access to the personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal obligations)
- Data Portability: Request a copy of your data in a portable format
- Uninstall: Remove the app and request data deletion at any time
Customer Data Requests
In compliance with GDPR and privacy regulations, we process customer data requests through Shopify's webhook system:
- Customer Data Request: When a customer requests access to their data, we provide relevant information stored by our app
- Customer Data Erasure: When requested, we delete or anonymize customer-related data
- Shop Data Erasure: Upon shop closure, we delete all associated data
Third-Party Services
Our app may use third-party services for:
- Image Processing: External services for image compression and conversion
- Analytics: Performance monitoring and usage analytics
- Email Services: For customer support communications
- Hosting: Cloud hosting services for app infrastructure
These services have their own privacy policies, and we recommend reviewing them.
Data Retention
- Shop data is retained while your app is installed and active
- Activity logs are retained for operational and compliance purposes
- Upon app uninstallation, we delete or anonymize data according to our data retention policy
- Some data may be retained longer if required by law or for legitimate business purposes
Children's Privacy
Our app is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our app, you consent to such transfers.
Compliance with Shopify Requirements
This app complies with Shopify's Partner Program Agreement and App Store Requirements, including:
- Implementation of required GDPR webhooks
- Secure handling of access tokens
- Proper data deletion upon app uninstallation
- Transparency in data collection and usage
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights regarding your data, please contact us:
Email: support@seo.stonebitinfotech.com
Support: Through the Contact Us section in the app
Consent
By installing and using Sbit: Image SEO Booster, you consent to the collection and use of information in accordance with this Privacy Policy.
Note: This Privacy Policy applies to the Sbit: Image SEO Booster Shopify app. For Shopify's privacy practices, please review Shopify's Privacy Policy.